Privacy Policy
Revised: May 1, 2025
QubitTradeAi Inc. ("QubitTradeAi", "we", "us", or "our") is committed to your privacy. This statement explains how we collect, use, disclose, and safeguard your information when you visit our website qubittradeai.online and use our AI-powered trading platform (collectively, the "Service"). Please read carefully. If you disagree, please stop using the Service.
1. Information We Collect
1.1 Data You Provide
When you register or use our service, we may collect:
- Identification details: full legal name, date of birth.
- Contact information: email address, phone number, residential address.
- Financial data: broker API credentials (read-only or execute), investment choices, risk preferences. We do not store full broker login or payment card data.
- Profile information: username, trading settings, alert preferences.
- Communication records: messages sent via support channels or email.
1.2 Data Collected Automatically
While using the service, technical data is collected automatically, including:
- IP address, browser type and version, operating system.
- Visited pages, features accessed, session length, interaction data.
- Device identifiers and mobile advertising IDs, if applicable.
- Cookie and similar tracking data (see our Cookie Policy).
1.3 Data from Third Parties
We may obtain data from third-party sources such as identity verification providers, fraud detection services, and analytics partners. This is combined with our data to improve accuracy and security.
2. Reasons for Using Your Data
We use collected data to:
- Create and administer your account and provide the service.
- Process trading signals and automated orders on connected broker accounts.
- Personalize your experience and deliver relevant market content.
- Send transactional communications such as confirmations, trade notifications, and security alerts.
- Send marketing materials where you consent or as allowed by law.
- Detect, investigate, and prevent fraud or unauthorized activities.
- Meet legal and regulatory obligations.
- Improve, test, and develop new features using aggregated anonymous data.
3. Legal Bases for Processing (EEA/UK)
For users in the European Economic Area or the UK, processing is based on:
- Performance of a contract: to deliver the services you subscribe to.
- Legitimate interests: fraud prevention, security measures, product enhancements.
- Legal obligations: compliance with financial and tax laws.
- Consent: marketing communications and non-essential cookies, which can be withdrawn anytime.
4. Sharing Your Information
We do not sell personal data. We may share data with:
- Service providers: cloud hosting, email providers, analytics, and customer support under confidentiality agreements.
- Connected brokers and exchanges: using minimal API commands to execute your configured strategies.
- Legal authorities: where required by law or to protect our rights.
- Corporate transactions: such as mergers or acquisitions, with new owners bound by this policy.
5. Cross-Border Data Transfers
QubitTradeAi operates globally. Your information may be transferred and processed in countries other than your own, including the United States and EU member states. We use European Commission-approved Standard Contractual Clauses when needed for such transfers.
6. Data Retention
We keep personal information while your account is active or as needed to provide services. After account closure, some data is retained up to seven years for compliance. Aggregated anonymous analytics may be stored indefinitely.
7. Your Data Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Rectify inaccuracies or incomplete information.
- Request deletion (the "right to be forgotten").
- Object to or restrict certain processing activities.
- Data portability β receive your data in a structured, machine-readable format.
- Withdraw consent at any time without affecting prior processing.
To exercise your rights, contact us at . We respond within 30 days.
8. Security Practices
We use industry-standard protections including TLS 1.3 encryption in transit, AES-256 encryption for data at rest, multi-factor authentication, role-based access controls, and annual third-party penetration testing. Despite this, no system is completely secure. We recommend strong, unique passwords and enabling two-factor authentication.
9. Use of Cookies
Cookies and similar tools are utilized to operate and enhance the Service. See our Cookie Policy.
10. Children's Privacy
Our platform is not intended for users under 18 years old. We do not knowingly collect data from minors. If you believe a minor has submitted personal data, please contact us to remove it promptly.
11. Policy Changes
We may update this Privacy Policy occasionally. Major changes will be posted or emailed. Continued use means acceptance.